Welcome to Beverly Nails Spa! 

 At Beverly Nails Spa, we aim to provide exceptional services while ensuring your comfort and satisfaction. In order to do so, please be informed of our Policies below:  

• Health and Safety: Please inform us of any medical conditions or allergies prior to service. Please refrain from using electronic smoking/vaping devices in the salon out of respect for others.  

• Pricing: Our service prices are posted on our website and displayed in menus located at the front desk. Prices are subject to change at any notice. 

• Appointments: We accept both walk-ins and appointments.  

• Cancellation/Late Policy: If you are running late or need to cancel your appointment, please let us know at least 30 minutes in advance. There is a 15-minute grace period for appointments. Being later than 15 minutes, without prior notice, will be considered a walk-in. 

• No-Show Policy: Repeated no-shows will result in a deposit requirement for future bookings. 

• Appointment Times: The latest appointment for one service is one hour before closing time. The latest appointment for two services is 2 hours before closing time. Please confirm with our front desk. 

• All services are non-refundable. Notify us before payment if you are unsatisfied so adjustments or removals will be made. Please provide feedback during services for immediate adjustments. Gift card purchases are non-refundable. 

• Service Guarantee: Enhancements and gel polish are guaranteed for 48 hours post-service. Repairs must be scheduled within 5 days of the initial service. Additional charges apply for repairs after this timeframe. Traditional regular polish services are not guaranteed. 

• Payment: We accept credit cards, debit cards and cash. We accept gratuities in cash only. We ask that you have payment ready at the start of your service. If you need to leave to retrieve your form of payment, please leave your phone, keys, or ID with the front desk staff. 

• Refusal of Service: We reserve the right to refuse service under any circumstances, including but not limited to: Disrespectful behavior; unsafe actions that compromise the safety of our staff and other clients; any open or infected wounds; signs of intoxication or substance use. Our refusal of service policy is not based on race, gender, age, ethnicity or any other identifying factors. Its purpose is to ensure the safety and well-being of our clients and staff. 

• Photo and video policy: We love sharing our team’s work on social media. Please be aware that photos or short videos may be taken in the salon for marketing purposes. These images may include client’s hands, nails or general salon atmosphere. If you do not wish to appear, please kindly let our staff know and we will respect your privacy. 

• Cellphone use: Please refrain from using speakerphone and use inside voices only out of respect for others in the salon. 

We appreciate your business and want to hear from you! Please reach out to us via phone, email, or in person at Beverly Nails Spa. We are always here to assist you. 

Thank you for choosing Beverly Nails Spa – Edwards Mill Rd. Raleigh, NC, 27612!